Privacy Policy

Effective Date: Dec 02,2024

At RADIANTRIM, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit and make purchases on our online store. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect two types of information from our customers:

1.1 Personal Information
When you make a purchase or create an account, we may collect the following personal details:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (credit/debit card details, PayPal, etc.)

1.2 Non-Personal Information
We may also collect non-personal data to improve our website and services:

  • IP address
  • Browser type and version
  • Device type
  • Pages viewed and interaction on our website
  • Referring/exit pages and date/time stamps

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Processing and fulfilling your orders
  • Communicating with you about your orders, promotions, and customer support
  • Enhancing and personalizing your shopping experience
  • Preventing fraud and ensuring the security of our services
  • Sending marketing emails (if you’ve opted in)
  • Improving our website and services based on user feedback and usage patterns

3. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following instances:

  • Service Providers: We may share your information with trusted third-party service providers who assist with processing payments, shipping orders, or delivering our services. These providers are required to protect your information and only use it for the purpose of fulfilling their services.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal processes, court orders, or governmental requests.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze website traffic, and personalize content. Cookies are small files that are placed on your device when you visit our site. You can manage cookie settings through your browser; however, disabling cookies may limit some features of our website.

5. Data Security

We implement reasonable security measures to protect your personal information. These include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Update or correct any inaccurate information
  • Request deletion of your account and personal data (subject to legal requirements)
  • Opt-out of receiving marketing emails at any time by using the unsubscribe link in our emails or contacting us directly

To exercise any of these rights, please contact us at radiantrim99@gmail.com

 Third-Party Links

Our website may contain links to external websites that are not operated or controlled by  RADIANTRIM  . We are not responsible for the privacy practices of these third-party sites. We recommend that you review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 13, please contact us immediately, and we will take steps to remove such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

RADIANTRIM
radiantrim99@gmail.com